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  • Disclaimer and Terms and Conditions

    1. The Short Messaging Service (‘SMS’) provided to Visa Applicants provides Visa Applicants with information on the stage of the Visa Application Process that their specific visa application is at. The information provided by SMS is based on the information provided by the Embassy/Consulate of the United Kingdom in Saudi Arabia. While VFS ensures that information is made available to the visa applicant promptly and accurately, the Visa Applicant shall at all times be responsible for providing and maintaining an SMS text compatible mobile phone where VFS can send text messages regarding the status of the Visa Application to the Visa Applicant. The Visa Applicant is responsible for ensuring connection to a mobile network capable of receiving the SMS Services. The Visa Applicant understand that if The Visa Applicant ‘s mobile phone is switched off or is out of coverage for a period of 24 hours or more, The Visa Applicant’s mobile network provider may delete any SMS messages to be received by The Visa Applicant.

    2. The Visa Applicant confirms that the Visa Applicant has provided the accurate mobile number to be reached by SMS and that the Visa Applicant is the owner or its legitimate user, or that the Visa Applicant has the consent of the owner or legitimate user, of the mobile phone using for the Services. The Visa Applicant acknowledges that using another person's mobile phone/providing inaccurate mobile phone number/unauthorized use of mobile phone number for receiving the SMS may entail disclosure of Visa Applicant ‘s confidential information which disclosure shall be at the sole risk of the Visa Applicant

    3. The Services will be available to the Visa Applicant‘s use from 13th March 2008 for a period of one Year or such other period as VFS may advise via our website located at www.vfs-uk-sa.com . VFS reserves the right to withdraw this service at any time and without notice.

    4. The Visa Applicant must not use (or permit any third party to use) the SMS Service to send any message or communication which is Spam, illegal, offensive, abusive, indecent, obscene or menacing or causes annoyance, inconvenience or needless anxiety or infringes the rights of third parties.VFS reserves the right to withdraw the SMS service to such Visa Applicant if The Visa Applicant is in breach of this paragraph 4. VFS may also withdraw the Services if VFS in its sole discretion believes that the SMS service is being used in this way.

    5. For operational reasons VFS may vary the technical specification of the Services. In the event of any change to the Service these Terms and Conditions is to be treated as varied accordingly.

    6. The time to deliver the SMS is dependent upon the traffic on the mobile network and whether The Visa Applicant mobile phone is within reach and switched on and cannot therefore be guaranteed by VFS. VFS is not a mobile network operator and does not guarantee the delivery of SMS text messages.

    7. The Visa Applicant acknowledges that the SMS Services may, at any time, be adversely affected by problems with The Visa Applicant mobile phone network, including, without limitation, interference to the network coverage. VFS is not responsible or liable to The Visa Applicant for any loss, damage or expenses incurred directly or indirectly by The Visa Applicant as a result of any difficulties experienced by the Visa Applicant‘s mobile phone service provider. Subject to the constraints described within this paragraph 8, VFS shall carry out the services with reasonable care and skill

    8. If The Visa Applicant does not receive SMS relating to these Services. The Visa Applicant should inform VFS through email or Helpline numbers.

    9. The Visa Status services delivers the Visa Application based on the information received by VFS from Embassy/Consulate of the United Kingdom.

    10. To use the Services, The Visa Applicant should refer to the instructions available on the www.vfs-uk-sa.com website. The Visa Applicant agree to comply with all instructions we may give concerning the Services, including any security instructions. We will be entitled to treat any failure by Visa Applicant themselves to comply with these instructions as a breach of these Terms and Conditions, which will entitle us to deny Visa Applicant access to the Services.

    11. The Visa Applicant is responsible for paying charges for the message origination.

    12. The Visa Applicant shall at its sole risk be responsible for taking all reasonable steps to prevent unauthorized persons gaining access to the Services.

    13. While VFS takes every precaution transmission of information to transmit information. VFS shall not be responsible or liable for any unforeseen events and circumstances beyond the reasonable control of VFS.

    14. VFS may in its sole discretion temporarily suspend the provision of the Services if such provision could materially affect the quality of any telecommunications service, including the Services, provided by VFS.

    15. VFS specifically excludes all liability of any kind (including negligence) in respect of any third party information or other material made available on, or which can be accessed using SMS text services.

    16. This Terms and Conditions is governed by the law of Saudi Arabia and both parties submit to the exclusive jurisdiction of the courts in Jeddah.

  •  

     

    Disclaimer

    United Kingdom Application Center ( UK VAC ) is a service provided by VF Worldwide Holdings Ltd through its partners  Abyaar Modern Commercial Services Compan Ltd.,  in the Kingdom of Saudi Arabia being the non judgemental part of processing visa applications of applicants intending to travel to the United Kingdom and is only responsible for the   following:

    1.         To receive from an applicant his/her passport, completed visa form, supporting documentation (collectively, the "Documents") and the applicable fees.

    2. To submit the Documents to the British Consulates /Embassy, on behalf of the     applicant.

    3. To collect the relevant Documents back from the British Consulates / Embassy, after completion of all formalities, and return the relevant Documents back to the applicant by hand delivery/courier to an address provided by the applicant on the visa form.

    Other             Conditions:

    Notwithstanding anything else to the contrary, the UK VAC / Consulates reserves the right to ask for further documentation and/ or to    refuse the visa application.

    In certain cases, the British Consulates / Consulates will hand over the relevant Documents to the Applicants directly. In such cases, UK VAC shall not be responsible for any loss or damage to the Documents, in any manner whatsoever

    It must be noted that the grant or refusal of the UK visa is at the sole discretion of the British Consulates / Embassy and UK VAC is neither involved in the process nor is it liable or responsible in any manner whatsoever for any delay in processing or grant or rejection of the visa application of any applicant by the British Consulates / Embassy.
    While UK VAC takes every reasonable precaution in handling the Documents of applicants UK VAC shall not be responsible in any manner whatsoever to the applicant for any documents which are lost in transit by accident, theft, natural calamities (act of god) or any other reason outside the control of, or not arising out of a willful default of UK VAC.

               
    The applicant agrees and accepts that UK VAC neither controls the British Consulates / Embassy nor does it control or operate the services provided by them. Hence, UK VAC will not be liable or responsible in any manner whatsoever for the loss or damage of applicant's Documents due to any default on the part of the British Consulates / Embassy.

    The applicant agrees and accepts that the courier acceptance and delivery service through which the Documents are returned to the applicants by UK VAC is operated by a third-party. UK VAC does not control or operate any courier company, neither does it control or operate any facility or service provided by the courier company. UK VAC disclaims any and all liability for any loss or damage caused to the applicant in the event that his/her Documents are delayed/ misplaced/ lost/ damaged by the courier company, whether such delay/ misplacement/ loss/ damage result from negligence, accident or any other cause. In no event shall UK VAC and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever due to such delay/ misplacement/ loss/ damage of the Documents, including the applicant's passport. Without prejudice to the aforesaid, UK VAC's and/or its representatives sole and exclusive liability in case a passport is lost or damaged in transit, is limited/restricted to the reimbursement of the amount of fees charged by Minustry of Interior or the replacement of a lost / damaged passport through normal application procedure. Such reimbursement of the fee amount will be made by UK VAC to the applicant only on the presentation by the applicant of the payment receipt issued Minstry of Interior.

     

    The applicant agrees that the foregoing limitation of liability is an agreed allocation of risk between the parties and this limitation of liability is and shall be an integral part of this disclaimer.

    The application fees  once received by UK VAC from the applicant will not be refundable under any circumstances, irrespective of whether or not the desired visa is granted by the British Consulates / Embassy to the applicant.

     

     

     

    Advertising material may accompany the relevant Documents at the time they are returned to the applicant.

    If the applicant does not wish to receive any such advertising material along with the relevant Documents, the applicant must intimate the UK VAC in advance at the time of submitting the Documents. Please note that advertising material accompanying the relevant Documents is not endorsed  by the Government of United Kingdom.

    UKVAC, in its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. No employee of UK VAC has any authority whatsoever to change / amend / amplify or withdraw any or all of the terms and conditions mentioned herein without the prior written approval        of        UK     VAC.

    These terms and conditions shall be governed and construed in accordance with the laws of United Kingdom. Any claims or disputes arising in relation to the services provided by to the applicant shall be subject to the exclusive jurisdiction of the courts in United Kingdom.

    The applicant hereby accepts and confirms that the applicant and/or his/her
    representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein.

                           Data Protection Notice

     

    Who processes your information?

     

    The entity responsible for processing data collected for your visa application Abyaar Modern Commercial Services Company Ltd.

     

    What information do we process?

     

    This notice relates to all information which we collect from you in relation to your application for an UK visa, including information you provide through printed and web site application forms and passports and other documents you provide. This information includes your name, address, contact details, place of birth, passport details, employment details and travel details.

     

    What purposes do we process your information for?

     

    We use your information for the purposes of providing to you services relating to your visa application, and we pass your information to the British Embassy Riyadh, Kingdom of Saudi Arabia. who use it to process your visa application. Your information will also be retained separately by the Indian Government in accordance with their data protection policies.

     

    We do not intend to use your information for any other purpose, except that if you have given consent, we may use your information for the purposes of sending you related marketing information (such as airline advertisements), which is normally included by us when we return your passport to you.

     

    Your right of access

     

    In accordance with the Data Protection Act 1998, you have a right to have access to and to modify the information which relates to you. If you wish to exercise this right and to obtain communication of the information which concerns you; please contact Abyaar Modern Commercial Services Company Ltd., P.O.Box 40700, Jeddah 21511, Saudi Arabia or email us at info@abyaar.com.sa.

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